Boundary is a wireless smart home alarm system (B2C SaaS plus a box) that offers subscription plans with additional features such as a powerful mobile app for control and self-monitoring of the system, and immediate police response.

An image of the Boundary Smart Alarm System Hardware - Left to right, Outdoor Siren, Central Hub, Keyfobs, Motion Sensor, Contact Sensor.

Boundary Hardware - Siren, Hub, Motion Sensor, Contact Sensor, Key Fobs

My Role

I joined Boundary as their founding Product Designer to lead the design of the core product - Boundary's mobile apps for iOS and Android. I collaborated with a remote team of product managers and growth marketers to develop a product strategy and address business challenges through design - for instance, increasing the number of Daily Active Users (DAU) and achieving other ambitious Objectives and Key Results (OKRs). My role included conducting comprehensive user research, identifying customer pain points, user testing functional prototypes, and continuous collaboration with developers to ensure a pixel-perfect implementation.

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Competitive Benchmarking
Customer Interviews
User Research
Interaction Design
Product Strategy
Journey Mapping
User Testing
Usability Testing
Design Systems
Visual Design
Developer Hand-Off
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Our goal was to create an intuitive home security app that's easy to set up and use, so customers could monitor their homes at a glance and control the security system from anywhere.


The first step in the design process was to conduct user research to understand the needs and preferences of our target audience. We conducted competitor benchmarking, surveys, interviews, and focus groups with potential customers to gather insights into their pain points and goals when it comes to home security. Based on this research, we identified several key requirements for the app.

The app needed to be easy to navigate, with a clear and intuitive interface that would allow users to quickly access the features they need. It also needed to provide real-time updates and alerts, as well as the ability to customize and control various aspects of the security system, such as arming and disarming, adding or removing sensors, and setting up alerts.

Get in touch if you'd like to learn more about my work or discuss how I could help your business.